Products & Images
Supported products, colors, images, and re-syncing.
What kind of clothes does this work on?
The app supports five categories: tops (including jackets, coats, blazers, and cardigans), bottoms (including skirts), dresses (including jumpsuits), footwear, and accessories (bags and belts). Earrings, bracelets, watches, hats, scarves, eyewear, swimwear, and cover-ups are not supported yet. See the supported product types for full details.
Do I have to change my Shopify products or take new photos?
No. Start with the catalog and photos you already have. Only a product with a specific missing field or image issue needs a fix, and the app shows the reason and a Fix in Shopify link for it. If a product is missing a flat lay or an on-model image, SPREEAI generates the missing image during processing.
Can I sync a draft product?
Yes. Active and Draft products can be synced, so you can prepare try-on before you publish a product. Archived products cannot be synced. Keep in mind that shoppers, and you, can only try on a product whose page is published on your storefront.
Why is a color not available?
SPREEAI prepares each color separately. For a product with more than one color, a color is skipped when none of its variants has an image assigned, and each color needs a SKU on at least one variant. Assign an image to the color's variant in Shopify, then re-sync the product. See Products With Multiple Colors.
Do I need to supply a flat lay for every garment?
No. When a product is missing a flat lay or an on-model image, SPREEAI generates it automatically during processing; there is nothing to request. An information icon next to the product name marks a generated image. There is no separate approval step, but you can review the product and reject it before you enable it. Generated images never replace the images in your Shopify listing.
What if I change a product after syncing?
SPREEAI does not pick up Shopify changes on its own. It flags a changed product with Resync it when you are ready, and the product keeps its current status in the meantime. When you are ready, select the product on the Products tab and choose Re-sync. It goes back to Processing, then to Ready or Action Required.
Does Ready mean my product is live?
No. Ready means SPREEAI has finished preparing the product. Shoppers only see its try-on once you enable it, your subscription is approved, a SPREEAI block is saved on its template, Virtual Try-On is on, and the product page is published. See Before You Launch.