Processing & Notifications

Processing status, Action Required products, and notifications.

My products are stuck in "Processing" — what should I do?

Processing time depends on how many products and colors you sync, and generating a missing image adds time. You can leave the app while it runs. Click Refresh statuses on the Products tab to check for updates, or select a product and click Cancel Process to stop it. If a product stays in Processing for an unusually long time, email SPREEAI support with your store address, the product name and color, when you submitted it, and its current status.

A product is marked as "Action Required" — what does that mean?

The product needs your attention before it can be processed, for example because an image is missing or its resolution is too low. Open the product to see the specific reason and follow the action shown. See Fixing an Action Required Product.

Are notification settings already turned on?

There are no notification settings to turn on or off. In-app notifications appear under the bell on the dashboard, and billing warning emails are sent automatically outside the free trial (see Am I notified before an overage occurs?). For processing updates, check the status tabs on the Products tab.